Hand the conversation to your AI agent
Drop an Agent step into any flow. When a shopper replies, OneText's most capable agent takes over and works toward a goal you set, like recovering a cart or selling a collection.
#sms
Posts tagged #sms
Hand the conversation to your AI agent
Drop an Agent step into any flow. When a shopper replies, OneText's most capable agent takes over and works toward a goal you set, like recovering a cart or selling a collection.
This month in AI & messages
A more capable AI assistant rolled out to every store, plus sharper product picks and cleaner texts your shoppers actually read.
Write it, see it, send it
A live phone preview now rides along with every message step in the flow editor. It tells you your character count and how many SMS segments you're paying for, as you type.
Send the right text to the right shoppers with Segments
Build reusable shopper audiences from real behavior, see the size instantly, and text each group something that actually fits.
Make your texts look like your store, with RCS
Rich product cards, swipeable carousels, and tappable buttons, right from the flow editor, with an automatic SMS fallback so no one misses out.
